Walgreens in Clearwater, FL Open now

Reviews about Walgreens

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  September 17, 2019, by Ernie Hartman
  I normally do not write reviews on Google, but for this place, I had to make an exception. I'll start by saying that the actual store itself is fine, it's the pharmacy that's the problem. EVERY SINGLE TIME I VISIT THIS PHARMACY THERE IS SOME SORT OF ISSUE. If you only ever occasionally pick up a prescription then it might be OK, but if you get prescriptions on a monthly basis, stay FAR away from this place. They are constantly giving me problems about my son's medications, making me wait longer than I should to get a refill. Saying that I'm trying to pick it up early when in fact, it's the same amount of time as always, or in some cases, even longer. I have resorted to calling Walgreens corporate office because of this several times. All it gets me is an "I'm very sorry sir" and a call from the store manager apologizing and offering me a $10 gift card. If they were really so sorry they could stop giving me hard time about my sons prescriptions and rectify their customer service problem. On one occasion they even gave me the completely wrong medicine. I was refilling my monthly supply of muscle relaxers and they decided I should have blood pressure medicine instead. Again, I called the corporate office and got the same results. All of the pharmacy technicians there have a SEVERE attitude problem (especially the short, fat Hispanic woman). They always greet you with a smug attitude and act like it's killing them to do their job. And god forbid there's a problem with your order because then the attitude kicks into overdrive. I will say that the male Pharmacist is very nice and professional, but he is by far the only one. Safe to say I will never be using this, or any Walgreens, ever again. I'm switching to Publix from now on. Hopefully they care more about their customers than Walgreens.